Ravn Alaska Corporate Headquarters
Baggage Service/Lost and Found
Ravn Alaska Air Cargo – Anchorage Central Office
FlyAway Rewards Program – Earn FREE Travel FAST!
Group Travel Desk
Sales, Marketing and Public Relations
RavnAir Group Corporate Headquarters
4700 Old International Airport Road
Anchorage, AK 99502
6100 Boeing Avenue
Anchorage, AK 99501
Mon-Fri 7:00am to 7:00pm
Sat/Sun 7:00am to 4:00pm
Phone: 800-866-8394 (toll free, out of state number)
907-266-8394 (In state number)
Group of 10 or more? See our Group Travel Desk information below.
- Receipt requests will be charged a $10 research fee per ticket number.
- Refundable tickets will incur a $10 fee for refund per segment per ticket.
- Receipt requests will be charged a $10 research fee per cargo airway bill number.
Baggage Services/Lost and Found
Saint Marys: 907-438-2246
Note: Within the first five days of making your claim and initial baggage loss, please contact the local airport where you placed your baggage claim. After five days of checked baggage loss, please download the Baggage Statement of Loss Form shown below. Please note that this form must be mailed within 14 days of travel to be considered for loss payment.
Please note: This form can only be used when Ravn Alaska was your final carrier. If you made connections to other airlines throughout your journey a claim must be filed directly with the carrier that you last flew on to your final destination.
Baggage statement of loss form (Submit five days past date of loss)
In the unlikely event that we did not meet your needs as expected, please feel free to email our Consumer Affairs Department directly. We strive everyday to ensure you have the most pleasant experience traveling with us as we expect you deserve. If you feel we did not, we’re here to help.
This department is only for customer service resolution. This department does not handle technical or general questions, related support, refund requests or any assistance with FlyAway Rewards accounts. For general questions or other assistance, please call us at 800-866-8394 (toll free, outside of Anchorage only) or 907-266-8394 (in Anchorage).
Email Consumer Affairs at firstname.lastname@example.org
View our charter page for further information.
Ravn Alaska Air Cargo
Our main cargo office is located in Anchorage at 4750 Old International Airport Road. For more information regarding cargo shipments please visit our Cargo page.
Phone: 907-243-2761 (Anchorage Central Office)
FlyAway Rewards Program
Read more about general program information. If you still have questions, please call us.
Phone: 800-866-8394 (toll free, outside of Anchorage only)
907-266-8394 (in Anchorage)
Group Travel Desk
Traveling with a group of 10 or more? No problem. Ravn Alaska has discounted group rates statewide. Email or call us for details Monday thru Friday between 8:00 am and 5:00 pm. Group Travel request form.
Phone: 907-266-8470 Fax: (907) 245-5745
907-266-8429 (in Anchorage)