4700 Old International Airport Road
Anchorage, AK 99502
6100 Boeing Avenue
Anchorage, AK 99501
Monday – Friday – 7:00am to 6:00pm
Saturday – Sunday – 7:00am to 4:00pm
Phone: 800-866-8394 (toll free, out of state number)
907-266-8394 (In state number)
Group Travel Desk
For traveling with a group of 10 or more.
Monday – Friday – 8:00 am and 5:00 pm
Fax: (907) 245-5745
Email Receipts Request at firstname.lastname@example.org
Receipt requests will be charged a $10 research fee per ticket number.
- Refundable tickets will incur a $10 fee for refund per segment per ticket.
- Receipt requests will be charged a $10 research fee per cargo airway bill number.
Baggage Services/Lost and Found
Cold Bay: 907-532-2484
King Salmon: 907-246-3372
Saint Marys: 907-438-2246
Sand Point: 907-383-6000
Note: Within the first five days of making your claim and initial baggage loss, please contact the local airport where you placed your baggage claim. After five days of checked baggage loss, please download the Baggage Statement of Loss Form shown below. Please note that this form must be mailed within 14 days of travel to be considered for loss payment.
Please note: This form can only be used when Ravn Alaska was your final carrier. If you made connections to other airlines throughout your journey a claim must be filed directly with the carrier that you last flew on to your final destination.
Baggage statement of loss form (Submit five days past date of loss)
In the unlikely event that we did not meet your needs as expected, please feel free to email our Consumer Affairs Department directly. We strive everyday to ensure you have the most pleasant experience traveling with us as we expect you deserve. If you feel we did not, we’re here to help.
This department is only for customer service resolution. This department does not handle technical or general questions, related support, refund requests or any assistance with FlyAway Rewards accounts. For general questions or other assistance, please call us at 800-866-8394 (toll free, outside of Anchorage only) or 907-266-8394 (in Anchorage).
View our Charters for further information.
Ravn Alaska Air Cargo
Our main cargo office is located in Anchorage
4750 Old International Airport Road.
For more information regarding cargo shipments, please visit our Cargo Services page.
Phone: 907-243-2761 (Anchorage Central Office)
FlyAway Rewards Program
Please see our FlyAway Rewards page for details.
907-266-8429 (in Anchorage)
Please see our Careers page for details.