Contact Us

Corporate Headquarters

RavnAir Group
4700 Old International Airport Road
Anchorage, AK 99502

Phone: 907-248-4422
Fax: 907-266-8391

PenAir
6100 Boeing Avenue
Anchorage, AK 99501

Phone: 907-771-2500

Reservations

Monday – Friday – 7:00am to 6:00pm

Saturday – Sunday – 7:00am to 4:00pm

Phone: 800-866-8394 (toll free, out of state number)
907-266-8394 (In state number)

Fax: 907-266-8391

Group Travel Desk

For traveling with a group of 10 or more.
Monday – Friday – 8:00 am and 5:00 pm
Phone: 907-266-8470
Fax: (907) 245-5745
Email: grouptravel@ravnairgroup.com

Accounting Department

Phone: 907-248-4422
Fax: 907-266-8431

Email Receipts Request at receipts@flyravn.com

Receipt requests will be charged a $10 research fee per ticket number.

  • Refundable tickets will incur a $10 fee for refund per segment per ticket.
  • Receipt requests will be charged a $10 research fee per cargo airway bill number.

Baggage Services/Lost and Found

Anchorage: 907-865-8735
Aniak: 907-675-4572
Barrow: 907-852-8333
Bethel: 907-543-3800
Cold Bay: 907-532-2484
Deadhorse: 907-659-9222
Dillingham: 907-842-5559
Fairbanks: 907-450-7219
Galena: 907-656-1875
Homer: 907-235-5205
Kenai: 907-283-3028
King Salmon: 907-246-3372
Kodiak: 907-487-4363
Kotzebue: 907-442-3020
McGrath: 907-524-3869
Nome: 907-443-2414
Saint Marys: 907-438-2246
Sand Point: 907-383-6000
Unalakleet: 907-624-3595
Valdez: 907-835-2636

Note: Within the first five days of making your claim and initial baggage loss, please contact the local airport where you placed your baggage claim. After five days of checked baggage loss, please download the Baggage Statement of Loss Form shown below. Please note that this form must be mailed within 14 days of travel to be considered for loss payment.

Please note: This form can only be used when Ravn Alaska was your final carrier. If you made connections to other airlines throughout your journey a claim must be filed directly with the carrier that you last flew on to your final destination.

Baggage statement of loss form (Submit five days past date of loss)

Customer Feedback

In the unlikely event that we did not meet your needs as expected, please feel free to email our Consumer Affairs Department directly. We strive everyday to ensure you have the most pleasant experience traveling with us as we expect you deserve. If you feel we did not, we’re here to help.

This department is only for customer service resolution. This department does not handle technical or general questions, related support, refund requests or any assistance with FlyAway Rewards accounts. For general questions or other assistance, please call us at 800-866-8394 (toll free, outside of Anchorage only) or 907-266-8394 (in Anchorage).

Email : customerfeedback@ravnairgroup.com

Charter Desk

View our Charters for further information.

Ravn Alaska Air Cargo

Our main cargo office is located in Anchorage
4750 Old International Airport Road.
For more information regarding cargo shipments, please visit our Cargo Services page.

Phone: 907-243-2761 (Anchorage Central Office)

FlyAway Rewards Program

Please see our FlyAway Rewards page for details.

Commercial Department

907-266-8429 (in Anchorage)
Fax: 907-266-8391

Recruitment

Please see our Careers page for details.