flyaway rewards

FlyAway Rewards:  Earn Award Travel Faster

» How It Works
» Sign Up
» Award Redemption Levels
» Elite Status Qualification and Perks
» Changes, Refunds, and Point Transfers
» It’s your choice: Ravn Alaska FlyAway Rewards or Alaska Airlines Mileage Plan Miles

 

How it Works: FlyAway Rewards & How To Earn Award Travel Faster

It’s easy. Once you are a member of our FlyAway Rewards program, you can earn 10 FlyAway Rewards points for every Ravn Air Group (RavnAir Alaska, PenAir & RavnAir Connect) flight segment that you fly with us, and you can earn a one-way award trip for as few as 50 points* ! (*plus taxes/surcharges; restrictions apply, see details below)

Plus, EARN POINTS FASTER and FLY SOONER by earning an additional 2-point bonus per segment, on top of your 10 when you book your reservations online at www.flyravn.com!

Fly more than 30 segments a year and receive even more perks!

Please note, your FlyAway Rewards number must be provided each time you book or fly for your account to be credited the appropriate points.

 

Sign Up for FlyAway Rewards Today

FlyAway Rewards is a free optional frequent flyer program available to any customer. To sign up, click here!

 

Award Redemption Levels — For One-Way & Round-Trip Award Travel
  • Basic One-Way Travel = 50 points. These limited seats are available on many flights in all of the markets we serve and is based on availability and space is limited.
  • Basic Round-Trip Travel = 100 points. These limited seats are available on many flights in all of the markets we serve and is based on availability and space is limited.
  • Anytime One-Way Travel = 100 points. Any seat, any flight, any time as long as a seat is available! No availability restrictions.
  • Anytime Round-Trip Travel = 200 points. Any seat, any flight, any time as long as a seat is available! No availability restrictions.

FlyAway Rewards tickets incur a fuel surcharge plus segment fees per segment UNLESS they are booked online at flyravn.com via your profile.

Short a Few Points for an Award?

Additional FlyAway Rewards points may be purchased in blocks of 5 for $100.00 each. Please note that once points are purchased, they are non-refundable. Call us for more details.

Book FlyAway Rewards Travel Online

Award travel can be booked online using your FlyAway Rewards account or through our reservations office. Fuel surcharges apply for award travel up to $5.00 per segment flown.

Account Summary and Account Management

FlyAway Rewards points, awards redeemed, and flown segment totals are included in your account summary page. Log in to view a current summary of your FlyAway Rewards account; or for easy account management to update your phone, address, email address, or change your account password. Please note that FlyAway Rewards accounts do delete after 2 years of inactivity.

FlyAway Rewards Account Inquires

RavnAir offers automated service options that allow FlyAway Rewards members to check their account balances, to reset their FlyAway Rewards account passwords, and reference their FlyAway Rewards account usernames with ease. When calling our Call Center there is now an automated system for checking your points balance, please be advised that a FlyAway Rewards points balance account inquiry with one of our Customer Service Agents will incur a small admin fee of $15.00 per account inquiry.

  • View My FlyAway Rewards Account Balance – Click here or call 833-896-9842
  • Reset My FlyAway Rewards Password – Click here
  • View My FlyAway Rewards Account Number – Click here

 

Elite Status Qualification & Perks

Do you fly more than 30** segments with RavnAir Alaska in a calendar year?
If so, we have great news! With FlyAway Silver or FlyAway Gold Membership, you will receive even more points per segment flown as well as other great benefits!

FlyAway Silver Status

  • Takes 30 paid segments to qualify
  • 12 points earned per segment flown
  • Priority standby for full flights
  • Early boarding on RavnAir Alaska
  • 1 complimentary premium beverage*** on RavnAir Alaska flights
    ***Premium beverages are not available on all flights. Check with airport staff and flight crew for availability.
  • Priority baggage handling
  • 2nd checked bag fee waived

FlyAway Gold Status

  • Takes 60 paid segments to qualify
  • 14 points earned per segment flown
  • Priority standby for full flights
  • Early boarding on RavnAir Alaska
  • 1 complimentary premium beverage*** on RavnAir Alaska
    ***Premium beverages are not available on all flights. Check with airport staff and flight crew for availability.
  • Priority baggage handling
  • 2nd checked bag fee waived
  • All ticket change fees waived (fare differentials may apply)
  • All fees waived to refund refundable tickets
  • All fees waived to transfer points between member accounts
  • All call center fees waived to research points balance
  • Same day flight change program fee waived

** To qualify, a FlyAway Rewards member must fly at least 30 or 60 full fare flight segments (excluding segments flown under award tickets) between January 1st and December 31st of the qualifying calendar year. If the member qualifies they will retain their status until the end of the next calendar year. Bonus points awarded do not qualify toward Silver or Gold status. To enjoy your complimentary premium on board beverage, please provide your boarding pass to your Flight Attendant while in flight. Please note that your complimentary beverage is only valid on the flight and date (reflected on your boarding pass) that you are traveling on and cannot be redeemed on future flights.

 

Changes, Refunds, and Point Transfers

If you find that you are unable to take your trip, we are happy to refund completely unused (deducted) points and put them back into your account for you. Does a family member or friend need some extra points? No problem! We can also transfer any value of points between member accounts for you. All reservation changes, point refunds, or point transfers incur a $75 service fee per transaction type through our reservations office (fees are waived for Gold member accounts). Please note that partially used award tickets are not refundable and cannot be reissued into another award type (Basic to Anytime or Anytime to Basic).

Selling your points is not permitted and will result in your account being closed and all points forfeited. Third parties and unauthorized brokers are not permitted to perform rewards transfers or process or facilitate any other FlyAway Rewards transactions (including FlyAway Rewards account creation, account inquiries, sale of rewards points and award ticket transfers) on behalf of others. Attempts to purchase, sell or barter these products or benefits shall be considered an act of fraud against RavnAir Alaska and the member accounts of the participating parties will be closed and all points forfeited.

Missing Points?

Requests must be received within 12 months of travel date and the traveler must have been a FlyAway Rewards member at the time of travel. Click here to request past credit. Please allow up to 3 weeks for past point requests to appear on your statement as research time is needed.

Requests to add missing points for failure to provide mileage number each trip will result in a $10.00 research fee per flight leg.

Accrued points are not available immediately for usage after flying. When your frequent flyer account number is provided before travel, it generally will take up to: (i) seven business days for points to appear in your account for points accrued under the FlyAway Rewards Program; or (ii) up to six weeks to appear in your account for miles accrued under the Alaska Airlines Mileage Plan® (accrual limited to reservations ticketed prior to May 5, 2019). Award travel, sponsorship, and certain reduced fare/discounted tickets are not eligible for point or mileage accrual.

 

Ravn Air Alaska Flyaway Rewards or Alaska Airlines Mileage Plan Miles – It’s Your Choice****

Members can Earn RavnAir Alaska FlyAway Rewards points on ALL RavnAir Alaska and RavnAir Connect flights.

****Effective May 5, 2019 – any/all Alaska Air mileage accruals must be booked and ticketed through Alaska Airlines, either online or by contacting the Alaska Airlines reservations center.

Reservations booked and ticketed on RavnAir Alaska, after May 5, 2019 (or PenAir after June 1, 2019) are not eligible for Alaska Airlines miles.

Terms & Conditions: Credit does not apply for chartered flights. For general inquiries regarding our FlyAway Rewards program, call 800-866-8394 or 907-266-8394 today.

 

Account Expiration

Accounts that do not have any activity (either award travel redemption or the accrual of points) after 2 years will have any/all points forfeited and automatically deleted. These points cannot be reinstated.

 

Conditions of Membership

Participation in the FlyAway Rewards Program is governed by the Program Conditions of Membership, which is incorporated herein by reference.

 
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