Notice for overbooking of flights:

Ravn Alaska flights may be overbooked. If the flight is overbooked, no one will be denied a seat until the airline personnel first asks for volunteers willing to give up their reservation in exchange for a payment of the airlines choosing. If there are not enough volunteers, Ravn Alaska will deny boarding to persons in accordance with a particular boarding priority. With few exceptions, persons denied boarding involuntarily are entitled to compensation. The complete rules for the payment of compensation boarding priorities are available at all ticket counters and boarding locations.

Customers of Size Seating Policy

Ravn Alaska strives to best serve our customers’ unique needs by providing safe and comfortable flights for all its passengers. Ravn Alaska requires the purchase of an additional seat for any customer who cannot comfortably fit within one seat with the armrest in the down position. The armrest is considered to be the definitive boundary between seats; width between the armrest measure 17 inches. The purchase of an additional seat(s) serves as a notification to Ravn Alaska of a special seating need, to adequately plan for the number of seats that will be occupied on the aircraft. Most importantly, it ensures that all customers onboard have access to safe and comfortable seating.

Please note: Passengers are eligible for a refund of the second seat if an open seat was available for each segment of the ticket.

Notice of Baggage Liability Limitations

Liability for loss, delay or damage to baggage is limited unless a higher value is declared in advance and additional charges are paid. For most international travel (including domestic portions of international journeys) liability for loss, delay or damage to baggage is limited to approximately $9.07 per pound ($20 per kilogram) for checked baggage and $400 per passenger for unchecked baggage. For travel wholly within U.S. points, federal rules require any limit on an airline’s baggage liability to be at least $1250 per passenger for aircraft having less than 61 seats and $2500 per passenger for all other aircraft. Excess valuation may be declared on certain types of valuable articles. Carriers assume no liability for fragile, valuable or perishable articles. Further information may be obtained from the carrier.

 

Notice of Incorporated Terms

Air transportation to be provided between points In the U.S. (including its overseas territories and possessions) is subject to the individual terms of the transporting air carriers, which are herein incorporated by reference and made part of the contract of carriage. Incorporated terms may include, but are not restricted to:

  1. Limits on liability for personal injury or death.
  2. Limits on liability for baggage, including fragile, valuable or perishable goods and availability of excess valuation coverage. NOTE: Ravn Alaska is not responsible for the following items in checked or unchecked baggage: cameras, camcorders, any form of electronic, video, audio or photographic equipment, jewelry, including watches, cash, currency, computers/related equipment, irreplaceable books, publications, securities, negotiable papers, business contracts or documents, antiques, heirlooms, keys, furs, medication, eye wear and similar high valued items. For a complete list of excluded items, please contact Ravn Alaska. In addition, we do not accept responsibility for the following: scratches, nicks, dirt, lost pulls straps, broken telescoping handles, missing and broken wheels, and damage to and/or missing contents from over packed bags.
  3. Claim restrictions, including time periods within which passengers must file a claim or bring an action against the air carrier.
  4. Rights of the air carrier to change terms of the contract.
  5. Rules about reconfirmation of reservations, check-in times and refusal to carry.
  6. Rights of the air carrier and limits on liability for delay or failure to perform service, including schedule changes, substitution of alternate air carriers or aircraft and rerouting.

 

Other Limitations

  1. To the extent not in conflict with foregoing, carriage and other services performed by each carrier are subject to: (i) provisions contained in this notice, (ii) applicable tariffs, and (iii) carrier’s conditions of carriage and related regulations which are made part hereof (and are available upon application at the offices of carrier), except in transportation between a place in the United States or Canada and any place outside thereof to which tariffs in force in those countries apply.
  2. Checked baggage will be delivered to bearer of the baggage check. In case of damage to baggage moving in international transportation, complaint must be made in writing to carrier after discovery of damage and within 7 days from receipt. In case of delay, complaint must be made within 21 days from date the baggage was delivered. See tariffs or conditions of carriage regarding non-international transportation.
  3. This ticket is good for carriage for one year from date of issue, except as otherwise provided in this ticket, in carrier’s tariffs, conditions of carriage, or related regulations. The fare for carriage hereunder is subject to change prior to commencement of carriage. Carrier may refuse transportation if the applicable fare has not been paid.
  4. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. Times shown in timetable or elsewhere are not guaranteed and form no part of this contract. Carrier may without notice substitute alternate carriers or aircraft, and may alter or omit stopping places shown on the ticket in case of necessity. Schedules are subject to change without notice. Carrier assumes no responsibility for making connections.
  5. Passenger shall comply with government travel requirements, present exit, entry and other required documents and arrive at airport by time fixed by carrier or, if no time is fixed, early enough to complete departure procedures.
  6. No agent, servant or representative of carrier has authority to alter, modify or waive any provision of this contract.

 

Advice to International Travelers on Limitation of Liability

Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of a treaty known as the Warsaw Convention may be applicable to their entire journey, including the portion entirely within the countries of departure and destination. The Convention governs and, in most cases, limits the liability of carriers to passengers for death or personal injury to approximately $10,000. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier’s liability under the Warsaw Convention. For further information please consult your airline or insurance company representative.

 

Tarmac Delays

Corvus Airlines Contingency Plan for Lengthy Tarmac Delays

 

RAVN ALASKA RESERVES THE RIGHT TO REFUSE CARRIAGE TO ANY PERSON WHO HAS ACQUIRED A TICKET IN VIOLATION OF APPLICABLE LAW OR CARRIER’S TARIFFS, RULES OR REGULATIONS. RAVN ALASKA ALSO RESERVES THE RIGHT TO OPEN AND INSPECT ALL CUSTOMER BAGGAGE AND HAND-CARRIES AT ANY TIME.