Ravn offers both walk-up and advance purchase fares, which are limited and have advance reservation and purchase requirements. We offer several options for purchasing tickets:

  • Purchase a ticket online at www.flyravn.com.
  • Our Reservations Team can also offer electronic ticketing over the phone with the use of a major credit card. Forms of payment accepted: American Express, Discover, MasterCard and Visa. Please note that cash payments can only be accepted for transactions taking place at the ticket counter.
  • Any ticket purchased through the Reservations Call Center or a Ravn Alaska airport location, will incur an additional fee of $15 per person. This is in addition to the fare. Fees do not apply to reservations made through www.flyravn.com. Ravn Connect only itineraries and FlyAway Rewards Gold members are exempt from this fee.
  • To obtain the best value on fares offered by Ravn Alaska please book your flights at www.flyravn.com.
  • You can also purchase a ticket through you local travel agent.

All tickets purchased for air travel are valid for one year from the original date of issue. If a ticket is rebooked or reissued, the new ticket will expire one year from the date of the originally purchased ticket.

Flight coupons will be honored only in the order in which they are issued. (For example, if you have a ticket purchased from Kenai to Anchorage, and continuing to Kodiak, you must fly the entire itinerary as purchased.) Refunds or ticket reissues are not provided if tickets are used out of order, and any unused coupons have no value for future travel.

If you have purchased a Ravn Alaska ticket (flight numbers 800 –999) on or before June 13th, 2018 and you do not cancel your flight at least two (2) hours prior to the scheduled departure time, you will incur a $50.00 (fifty) fee per person when rebooking and using any unused credit available on that ticket. This is only applicable to Ravn Alaska flights and is not applicable if you are traveling only on a Ravn Connect itinerary (flight numbers 3110-3807).

 

Fare Guarantee

We prefer payment in advance but we understand that many of our customers reside in areas of the state that do not use credit cards. In order to give each customer an opportunity to check for lower fares from competitors, Ravn Alaska will allow customers traveling on a flight operated by Ravn Connect to hold a telephone reservation without payment for 24 hours and to cancel a reservation without penalty within 24 hours of making the reservation. All flights operated by Ravn Alaska must be paid for at the time of reservation.

 

No-Show Fees

Ravn Alaska has a $50.00 No-Show fee on all tickets purchased prior to April 15, 2019. Effective for Ravn Alaska and PenAir, tickets purchased on or after April 15, 2019 the No-Show fee is $100.00 for Zone 1* travel and $200.00 for Zone 2** travel (see zones below).

No-Show fees are applicable when notification is not given to Ravn Alaska Reservations or Ticket Counter Agents at least 4-hours prior to departure. No-show fees are applicable towards each ticket on the reservation.

The fee does not apply on flights operated by Ravn Connect.

*Zone 1 travel: Homer, Kenai, Kodiak, McGrath, Valdez, and Fairbanks

**Zone 2 travel: Aniak, Bethel, Cold Bay, Dillingham, Deadhorse, King Salmon, Kotzebue, Sand Point, St. Mary’s, and St. Paul

If you provide payment with a credit card at the time of booking and need to make a change in your reservations, we will be happy to waive our service fee for changing reservations within 24 hours of making the reservation as long as the fare class is still available and you still meet any advance purchase requirements. If your purchased ticket is non-refundable, we can provide a full refund without fee if requested within 24 hours of purchase and if the reservation is made one week or more prior to the scheduled flight.

Ravn Alaska always recommends reconfirming your reservations and flight times 24 hours before travel. You may do this by calling Reservations at 800-866-8394 or by going to the Manage Flights tab on the homepage.

 

Change Fees

Tickets purchased or exchange on or after April 15, 2019, the following change fees apply:

  • Change fees within zone 1* = $75.00
  • Change fees within zone 2** = $100.00

Change fees are in conjunction with any difference in fare costs.

*Zone 1 travel: Homer, Kenai, Kodiak, McGrath, Valdez, and Fairbanks

**Zone 2 travel: Aniak, Bethel, Cold Bay, Dillingham, Deadhorse, King Salmon, Kotzebue, Sand Point, St. Mary’s, and St. Paul

 

Name Changes

Effective April 15, 2019, name changes may be made for $25.00. Name change fees are in conjunction with any fare difference that may apply. Name changes are allowed on fully unused or partially used tickets.

 

Commuter Passes

As of 13th June, 2018 , the Commuter Passes and Coupons are no longer available for purchase. Ravn has introduced our new Lower Fares throughout our network, providing greater choice of fares and lower prices.

All Commuter Passes and Coupons already purchased will still be honored and are bookable in the same way.  Reservations can still be made at any time prior to travel as long as seats are available on the desired flight, and there are no change fees. Please note that Commuter booklet coupons are valid for travel for one year from date of purchase and are only valid for travel to or from Anchorage and the city purchased. Commuter Coupon certificates must be in hand when traveling, as they need to be exchanged for the boarding pass. You may not turn in a commuter coupon booklet to one station, if the origin of travel is at another station (Example: You may not turn in a coupon in Kodiak for travel from Anchorage to Kodiak). Commuter booklets already purchased are non-refundable.