Having Technical Problems?

A small number of customers have encountered issues using some of the features of our new website. Here are some common solutions:

  • If you’re having technical issues with the flight search/booking tool on our homepage, try using our Advanced Search instead.
  • Ensure your web browser is up-to-date. In addition to supporting more modern web standards, browser updates bring numerous bug and security fixes to protect you from malicious websites. Keeping your browser updated keeps you and your personal information safer online. Older versions of the Safari browser for Macintosh seem particularly affected, and if you can update, you should. (Learn more about using Software Update from Apple)

We apologize for any inconvenience; these technical issues are rare, and we rely on your feedback to help us know how and when things aren’t working quite right. If you can share a bit of information with us using the form below, we’ll do our best to get things working for you as soon as possible!

Your Computer Information

Your Contact Information