If you are traveling with a specially trained service animal including search-and-rescue and law enforcement animals, it is important that you advise the Reservations agent of this when making your reservation.
Service animals are allowed in the passenger cabin free of charge. The owner or handler must accompany the service animal at all times. For the purpose of preserving cabin safety, all rodents, ferrets, reptiles, snakes, insects or any type of venomous or poisonous creature is prohibited from being used as an emotional support animal.
Due to extremely limited cabin space, use of any large (non-canine) animals such as miniature horses and pot-bellied pigs, as a service animal is prohibited in the cabin. Any animal appearing over 20 lbs will need to be weighed for weight and balance purposes.
Therapy animals, which are pets that have been trained and registered by a therapy organization in order to visit nursing homes, hospitals schools and other facilities are not considered to be service animals. When traveling with a therapy animal, standard pet-related regulations and restrictions will apply.
Airline personnel may require current documentation (not more than one year old) on letterhead from a licensed professional stating need for the emotional support or psychiatric support animal. RavnAir Alaska is not required to treat any animal as a service or support animal if it has engaged in disruptive behavior.
Pet Check in and Fees
Reservations — Pets must have a reservations too. You may contact RavnAir Group’s Reservations Center to secure your pet on board or in the cargo hold. A limited number of pets are allowed on each flight, thus securing a reservations is a must to guarantee your animal on the flight with you.
Fees – $100.00 per animal — Service fee applies for transporting each pet on all RavnAir Group aircraft. This fee applies for pets traveling in the cabin of the aircraft or in the cargo area of the aircraft.
For customer with connections on Alaska Airlines, Horizon Air: $100 fee applies for hand-carried pets and/or a $100 fee applies for checked pets. Connecting passengers are advised that pets checked in must be re-claimed at the baggage claim in large airports for connections to Alaska Airlines as TSA screening is required prior to transport.
RavnAir Alaska complies with the U.S. Department of Agriculture (USDA) and International Air Transport Association (IATA) Live Animal Regulations (LAR) for the humane transportation of animals.
Airport employees will take care of every pet check in to ensure the best possible comfort of your animal during flight.
The Company retains the right to refuse transport for any animals that are improperly or unsafely crated or are a danger to passengers, employees or other animals on the flight.
Pets checked as baggage or in the cabin are not accepted prior to normal flight check in time or after check in closure to ensure the comfort of the pet.
Click to view RavnAir Alaska’s Pet Check-In Form. Pet check-in forms will be provided at the time of travel and must be filled out for each pet traveling with you.
If the animal is over 149 Lbs. it must be brought to the Cargo Facility and shipped as cargo.
Pet Documentation for Travel
All pets traveling in the cargo compartment on and RavnAir Group aircraft must have a health certificate dated within 10 days of initial travel and 30 days of return travel, when the return flight is booked in the same record. Pets traveling on a return flight booked in a separate record are required to have a health certificate dated within 10 days of that flight.
A health certificate is not required for pets traveling in the cabin with their passenger. RavnAir Alaska, RavnAir Connect and PenAir are not responsible for any costs incurred should customers not have the required health documentation to transport.
Pets Traveling as Cargo
The following animals are NOT accepted as checked baggage and must travel as air cargo:
- Any animal weighing over 149 pounds or that does not fit in a 500-size kennel;
- Large birds;
- Wild animals;
- Farm animals;
- Pigs (pot bellies excluded); and
Due to health risks, brachycephalic (short nose) dogs and cats travel at the owner’s risk.
The USDA and IATA have specific requirements for pet kennels. The CSA must inspect the kennel for visible and obvious signs of deficiencies.
The kennel must be:
- Structurally sound;
- Constructed of plastic, wood or metal;
- Escape-proof (*not accepted are clip-down kennels, collapsible, snap-top, soft-sided, or kennels composed of wire, mesh, cardboard or wicker);
- Properly ventilated without offensive odors;
- Leak-proof with safe, non-toxic absorbent bedding;
- Large enough for the animal to freely stand, sit, turnaround and lie down in a normal posture.
The kennel must not:
- Have a plastic door;
- Be secured with zip ties, snap or zip tie fasteners, duct tape or rubber bands;
- Be secured with a lock;
- Be small enough that any part of the animal’s body may protrude through any openings in the kennel.
Note: *Mesh or collapsible kennels are allowed for pets as carry-on.
The name, address, and phone number of the passenger must be on the kennel, along with the signature certifying the animal has been offered food and water within four hours of scheduled flight departure.
Feeding instructions must also be included. Two empty dishes, for food and water, must be secured inside the kennel and accessible from the outside.
Up to 2 pets of the same species and similar size may travel in the same carrier, provided no body parts protrude from the carrier and the animals are not in distress.